Terms of Use

Last updated: July 1, 2026

These Terms of Use (the “Terms”) form a legal agreement between you and Gingerguide (“we”, “us”) and govern your use of the Gingerguide mobile application and its content (together, the “App”). By downloading, accessing, or using the App, you agree to these Terms. If you do not agree, please do not use the App.

This agreement also serves as the End User License Agreement (EULA) for the App. Where you obtained the App through the Apple App Store, the “Apple-Specific Terms” section below applies in addition to these Terms.

1. License

Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to download and use the App on any Apple-branded device that you own or control, solely for your personal, non-commercial use, and as permitted by the App Store Terms of Service. All rights not expressly granted to you are reserved by us.

2. Eligibility

The App is not directed to children under 13 (or the equivalent minimum age in your jurisdiction). By using the App you confirm that you meet this age requirement and are able to enter into a binding agreement.

3. Subscriptions, purchases, and redemption codes

The App offers an optional premium subscription that unlocks features such as full point-of-interest guides and offline city downloads. The following terms apply:

Subscriptions are sold as auto-renewable in-app purchases and are billed to your Apple ID account at confirmation of purchase.
Your subscription automatically renews for the same period at the then-current price unless auto-renewal is turned off at least 24 hours before the end of the current period.
Your account is charged for renewal within 24 hours prior to the end of the current period.
You can manage or cancel your subscription, and turn off auto-renewal, in your device settings under Apple ID → Subscriptions. Deleting the App does not cancel your subscription.
We use RevenueCat to manage and validate subscriptions and entitlements. Payments are processed by Apple; we do not receive your payment card details.
If you were provided a redemption code, entering a valid code may grant complimentary premium access for the period we specify. Codes have no cash value and may not be resold or transferred.

Except as required by applicable law or the App Store’s policies, purchases are non-refundable. Refund requests for App Store purchases are handled by Apple.

4. The AI guide

The App includes an optional AI tour guide that generates answers using a third-party generative-AI service (Google Gemini). AI-generated content is provided for general information and entertainment only. It may be inaccurate, incomplete, or out of date, and it is not professional, historical, legal, medical, or travel-safety advice. You are responsible for verifying important information before relying on it. Please do not submit personal or sensitive information to the AI guide.

5. Travel content and accuracy

Maps, points of interest, opening details, narration, and other travel content are provided for general guidance and may contain errors or become out of date. We do not guarantee that any place is open, accessible, safe, or accurately located. Always confirm details with official sources and follow local rules and signage.

6. Safety when using location features

The App can use your device’s location to show nearby attractions and to alert you as you approach a point of interest. Always remain aware of your surroundings and obey traffic and safety laws. Do not use the App while driving or in any way that distracts you from moving safely. You use location and navigation features at your own risk.

7. Acceptable use

You agree not to:

Reverse engineer, decompile, or attempt to extract the source code of the App, except to the extent permitted by law;
Copy, resell, sublicense, or commercially exploit the App or its content;
Interfere with or disrupt the App, its backend services, or associated networks, or attempt to bypass usage limits, security, or entitlement checks;
Use the App to break any law or infringe anyone’s rights.

8. Intellectual property

The App, including its software, design, text, narration, and other content (excluding third-party materials and user-submitted questions), is owned by us or our licensors and is protected by intellectual-property laws. These Terms do not transfer any ownership to you. Third-party content, including map data and photographs, remains the property of its respective owners and may be subject to additional terms.

9. Third-party services

The App relies on third-party services, including Apple (App Store and billing), Google (Firebase and the Gemini AI service), RevenueCat (subscription management), and map and imagery providers. Your use of those services may be subject to their own terms and privacy policies. We are not responsible for third-party services we do not control.

10. Disclaimer of warranties

The App is provided “as is” and “as available”, without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not warrant that the App will be uninterrupted, error-free, or secure, or that content will be accurate or up to date. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above may not apply to you, and you may have additional rights under mandatory local law.

11. Limitation of liability

To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, profits, or goodwill, arising out of or relating to your use of (or inability to use) the App. To the fullest extent permitted by law, our total liability for any claim relating to the App will not exceed the greater of the amount you paid us for the App in the twelve months before the claim, or GBP £20. Nothing in these Terms limits liability that cannot be limited under applicable law, including liability for death or personal injury caused by negligence or for fraud.

12. Termination

These Terms apply until terminated. Your license ends automatically if you fail to comply with them. We may suspend or discontinue the App, or any feature, at any time. You may stop using the App at any time by deleting it. Sections that by their nature should survive termination will continue to apply.

13. Apple-Specific Terms

These Terms are between you and us only, not with Apple, and Apple is not responsible for the App or its content. Apple has no obligation to provide maintenance or support for the App. In the event the App fails to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price (if any); to the maximum extent permitted by law, Apple has no other warranty obligation with respect to the App. Apple is not responsible for addressing any claims relating to the App, including product-liability, legal or regulatory compliance, and intellectual-property claims. You represent that you are not located in a country subject to a U.S. Government embargo or designated as “terrorist supporting”, and that you are not on any U.S. Government list of prohibited or restricted parties. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

14. Changes

We may update the App and these Terms from time to time. When we change these Terms, we will revise the “Last updated” date above. Your continued use of the App after changes take effect means you accept the updated Terms.

15. Governing law

These Terms are governed by the laws of England and Wales, without regard to conflict-of-law rules, and the courts of England and Wales will have non-exclusive jurisdiction over any dispute. This does not deprive you of the protection of any mandatory consumer-protection laws of your country of residence.

16. Contact

If you have any questions about these Terms, contact us at ozalpege243@gmail.com.